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    Opinion

    Ayesha de Kretser

    Australians will lose if Qantas wins against the ACCC

    A win for the airline would only serve to reset the bar for air travel even lower, with dreadful ramifications for productivity.

    Ayesha de KretserSenior reporter

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    A Qantas customer booked flights from Sydney to Tamworth to attend a Nick Cave concert. On the morning of the event, Qantas cancelled a flight due to arrive at 1.30pm and rescheduled her onto a new one, arriving at 9.30pm.

    Left with the choice of missing the show or accepting a flight credit, she opted for the latter and suffered the loss on the $289 show.

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